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  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Do you have any availability for today?
    That's a great question! Some of our openings are not shown online but no worries you can chat live with our guest coordinator during our business hours and book for our next available appointment or give us a call (330) 548-9570. See you soon!
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • Do you have any waxing specials?
    Great Questions our Waxing Specials are under the "Bundles" Category. Current Bundles available are the "Smooth Bundle" which includes our most popular services all in one bundle. It includes Underarms, Lower Legs, and Brazilian waxing services for only $129! "Winter Bundle" Includes 3 Brazilian Wax Services during NOV, DEC, JAN for only $149! Cilck here and choose Bundles to book now!
  • Is there any new customer discounts?
    Yes of course we value every customer and completely adore our new customers. To show our appreciation for you choosing Universe Waxing for your hair removal needs we grant you 20% Off Your First Waxing Service! USE CODE: FIRSTWAX when booking. See you soon!
  • Any other discounts?
    No problem we got you. We offer a year round refer-a-friend 25% off discount! Refer a friend and you both get 25% off your next waxing service. NO LIMIT! So call your bestie NOW!
  • How should I prep for my wax?
    Great Question before care is essential for a skin friendly experience. - Exfoliate gently one day prior to your reservations - Hairs should be at least the length of a grain of rice - You are welcome to take a pain reliver 30mins before your reservation to aide discomfort - Prepare to wear loose fitting clothing to your reservation for comfort - Vacation waxes should be scheduled 2-3 days before any swimming/pools Following these tips will lead to a Skin Friendly Waxing Experience! See You Soon!
  • What should I do after my waxing session?
    Great Question! Aftercare is essential for a skin friendly waxing experience. Here are some tips for you. - No Swimming 24-48hrs after wax - Adopt an Exfoliation Routine - No Tanning 24-48hrs after wax - No gym or heavy sweating 24-48hrs after waxing Our Licensed Professionals will guide you to proper products and answer any questions you have during your service. See you Soon!
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